Sunday, September 27, 2020

The Week Mind - 20th to 26th Sep

 

This is part II of the series, What is the relationship between religions and market share. You can catch up on the introduction here.

Just a recap on how market share could be grown for religions.

  1. By converting competition users
  2. By converting non-users
  3. By adding new users who did not exist earlier
  4. By making the users consume more of their product in a single usage
  5. By making the users consume more of their product by finding different occasions

Today, we will cover point no. 1

 


By converting competition users

Who is the competition to any religion? In India, it is the market share dominant Hinduism vs. other religions like Islam, Christianity, Sikhism, Buddhism, Jainism, etc. And by common parlance, whoever holds the maximum share controls the market. In the case of religions, they control the narrative.

Humankind started with no religion and have come to this point of converting from one to another, over a period of 13,000 years. There is a quite a bit of marketing to learn here.

Who is the target segment to whom they pitch the conversion? Who make up the numbers and help in increasing their market share?

In India, mostly they are the forgotten people who bore the brunt of the Indian caste system. They make up the huge numbers on a quid pro quo basis. And adding to the pie are the unfortunate people who strongly believe that my God made me go through this suffering and if I convert to this other religion, I can escape suffering to have a peaceful life.

The vulnerable and unfortunate are the prime targets. The converters move with a mission backed by heavy investment. Because they are on a mission, the converters will henceforth be called missionaries. The missionaries later reap the benefits of that heavy investment over centuries of payback through donations, holy places visits and crucial manpower addition by means of spreading propaganda and procreation.

Let us work with a few numbers to understand the marketing bandwagon. All money quoted are for representation purposes.

Suppose a missionary is given Rs. 1000 to convert 10 people. The missionary will pitch to 100 people saying that if you join my religion, I could give you a status with zero baggage or alleviate your suffering. And you do not have to do it for free. Here, take these 5 rupees and improve your lives. They pitch Rs. 5 to 100 people to lure them in for the sermons. Rs. 500, well spent.

But over a period, people evaluate options; a lot of them drop out. Once the gestation period is complete, 10 out of those 100 people convert. And those 10 people are given a joining bonus of Rs. 50 that is left from the remaining kitty of Rs. 500 in the missionary’s budget.

The Customer Acquisition Cost is Rs. 100 (Budget of Rs. 1000 divided by 10 final converts).

The missionary achieves its goal.

The person who was converted got a total of Rs. 55 (Rs. 5 at the pitching stage and then a bonus of Rs. 50 after conversion).

Now, over the period of the convert’s lifetime, he will visit places of worship, make donations, make offspring (who, for no fault of theirs, will follow the same religion) and act as free manpower in spreading the propaganda for more converts (kind of a lead generator).

The first two – visiting places of worship and making donations - are economic activities where money flows back from the converted person to the religion. With the Rs. 55 that the convert got when converted, there would have been an economic upliftment. Most often the reason for the upliftment is credited to the new God who has been benevolent and not the money. This gives him a strong incentive to invest his reaps back into the religion by visiting and donating towards the places of worship. All our transactions with God have been about give and take. God, you make me pass that Applied Mechanics paper, and I will come to Tirupati and sacrifice my hair for you.

The next two – make offspring (who follow the same religion) and a free lead generator are what people do out of love and reverence. When a common man does it with no monetary incentive, he acts out of ignorance (ignorance that he has been played) and to do good for others (I was alleviated from my suffering, you will be too). With no monetary incentive, he works for the missionary machinery and helps them grow the market.

His Customer Lifetime Value is immense. That acquisition cost of Rs. 100 pales in comparison to the lakhs of rupees of value addition he would have done.

Thus, it is in the best interest of religion to grow market share by conversion. It is not an easy thing to do. But it is lucrative as a long-term plan.

On that note, let us dive into this week’s mind!



 

A. Political

Nothing interesting here!

B. Technology

The man who built a spyware empire says it’s time to come out of the shadows, Patrick Howell O’Neill, MIT Tech Review

You are being watched. The government has a secret system. A lot of people can reminisce this dialogue back to Person of Interest. Jonathan Nolan was not kidding when he wrote the series. In this age and time, it is easy to track anyone using their mobile phone. Fun fact is that we are already being tracked at an elementary level by advertisers. Remember when you were flabbergasted on seeing an ad for a product on Facebook right after a conversation about it over Whatsapp?

In this article, Shalev Hulio talks about one of the most notorious spyware companies in the world – NSO Group. He not only talks about how the fine line between security and privacy does not exist anymore, but also the ethical guidelines that his company tries to abide by. Ethical guidelines, and not legal guidelines!

Inside NSO, Israel’s billion-dollar spyware giant, Patrick Howell O’Neill, MIT Tech Review

If the above article piqued your interest, then this should quench your thirst for a detailed profile on the NSO group. Remember the saying, we are all in this together? The we here are the countries and they all are in this together.

C. Marketing

Nothing interesting here!

D. Economics

Nothing interesting here either!

E. Sports

An entertaining week of sports. CSK went from being the best to a team that is struggling to put a formidable playing XI that can chase any total. A shake-up of the starting XI is required. The team management has a week off to think about it before coming back to play on 2nd Oct. Watch out for this space for an in-depth analysis on how Net Run Rate (NRR) has played havoc in previous IPLs.

F. eCommerce

Nothing interesting here!

G. Behaviour

Why social media isn’t really the villain of this age, Manu Joseph, mint

There is one line about hypocrisy in this article, which makes it worthwhile to read. I haven’t watched The Social Dilemma yet. But this article does not have any spoilers. It is purely a funny way to look at the reality of the social dilemma.

Instagram at 10: how sharing photos has entertained us, upset us – and changed our sense of self, Jess Cartner-Morley, The Guardian

Call it an action, a habit, or an addiction. Sharing and browsing photos on Instagram activates those parts of the brain that makes us forget the outside world. TikTok took that kick to another level. They are deep work in maximizing pleasure. Just that this pleasure seeks more pleasure with no diminishing marginal utility. In the end, as life gets in the way, we feel sad and sometimes even depressed. Once we become self-aware of our surroundings, we put away our phones and vow not to touch Instagram again for the day. As reflex would have it, in just a few minutes, we would be back at checking our insta feed. This is akin to a cocaine addiction. After realizing that the habit is killing one from the inside, one vows not to touch cocaine again, but nevertheless goes back to it. Is Instagram equal to cocaine? I do not think so. Instagram if unchecked is a lot worse than cocaine. Oh well, at least we have the Narcotics Control Bureau to strictly control the cocaine supply. Who keeps a tab on Instagram?

H. Books & Cinema

We watched C U Soon. It is a perfect movie to watch at home because you have got to pause frequently to understand what really is going on. Partly because, every detail is condensed in that 1.5 hours run time. And partly because I do not understand Malayalam completely. C U Soon is a movie that you should not miss. Apart from the social message, it also draws too many parallels to the real-world behaviour of people around us.

Spoiler alert: The only way C U Soon is connected to COVID is the way it is shot. And nothing else!

I am still reading the short stories collection, Rhododendrons in the Mist by Ruskin Bond. Such simple writing! It makes you want to go to hills, rent a nice cottage, put your feet up with a warm ginger-lemon-honey tea by your side and read Ruskin Bond. A perfect holiday!

With that, we wrap up this week's musing.

Do share your list of interesting articles that you came across.

And that's word no. 1581!

Sunday, September 20, 2020

The Week Mind - 13th to 19th Sep

Apologies for missing out last week’s mind. We had to do a spring cleaning of the house to set it right for Kabir’s first birthday. And it was a very fulfilling experience. Now, back to business. Let us start with a favourite topic, religion.

For long, we have lived in harmony. The harmony was broken sometimes with clashes that were meaningless and imaginary. To fight for something or someone whom we have never seen but have only felt, is beyond any rational understanding. Yet, we do it all the time. We take it as a personal responsibility to defend an ideology. Sometimes even going to the extent of proselytization.

The mistake is not in just being a Hindu, a Muslim, a Christian or a Buddhist. The mistake is in being a minority who threaten or misconstrue to threaten the cultural ethos of the majority. Talking in management terms, it is about Market Share.

Market Share is defined as the percentage of sales of a product in an industry. Most of us use Google to search for information on the internet. Here, Google becomes the product and online search becomes the industry. Apart from Google, there are other search engines like Bing and DuckDuckGo that operate in the industry of online searches. Thus, for every 100 searches done online, the number of searches done on Google will be Google’s Market Share.

A dominant Market Share is usually when consumption is led and kept above 60% by a single company. Some examples: Google in searches, Cadbury in chocolates, Maggi in instant noodles (probably before it was banned), etc. And every dominant company aspires to do two things to grow:

  1. Grow the market share
  2. Grow the pie

Applying this concept to the number of people following a religion in a country, when 60% or more in a country follow a religion, that religion becomes a dominant one. That religion thus becomes the one with majority shares. The other religions that are smaller in market share become the minority. Like every company, every religion wants to grow their market share.

How can market share be grown for religions?

  1. By converting competition users: By converting people from other religion to their religion
  2. By converting non-users: By converting people from atheistic and agnostic beliefs
  3. By adding new users who did not exist earlier: By giving birth to newer people in their religion
  4. By making the users consume more of their product in a single usage: By making them more pious, drawing them to places of worship and increasing voluntary donations to fuel further growth
  5. By making the users consume more of their product by finding different occasions: Calls for newer festivals!

For the next 5 weeks, we will take each of the topics and see how we can grow market share for religions.

On that note, let us dive into this week’s mind!


 A. Political

‘Kill all you see’: In a first, Myanmar soldiers tell of Rohingya slaughter, Hannah Beech, Saw Nang & Marlise Simons, The New York Times

This is a case of anti-religious ideologies paving way for extermination. When state or army takes control to exterminate a group of people, one can do little to avert that. They can only flee and end up elsewhere as refugees. The Myanmar government’s organized pogrom is trying to obliterate Rohingya Muslims from the face of Myanmar. Two soldiers from the Myanmar army have defected to testify at the International Criminal Court at The Hague. A bone chilling account!

B. Technology

Consent-to-port: A new mechanism to protect our data, Rahul Matthan, mint

Our data is our data, none of your data. Taking inspiration from a famous maxim from the 1.9 imdb rated Hindi movie Race 3, we should be wary of our data. Data may be the new oil; the difference between the two being data is unlimited while oil is not. Data is generated every second that we are alive. This sentence that I have typed is data-created. If the previous sentence makes any sense, then it becomes an information.

Apart from this, the government owns our fingerprints and irises in the name of Aadhar. The powerful know more than what we know of ourselves. Donald Rumsfeld came up with the concept of known knowns and unknown unknowns.


 C. Marketing

Nothing interesting here!

D. Economics

Nothing interesting here either!

E. Sports

EPL has started successfully. Usually the fans go through withdrawal symptoms during the 3- month interval. They go back to watching older videos and read up on which of their favourite stars is vacationing in Ibiza. But all that lull is lost. This time around there was no pleasure in the longing pain of waiting for football to restart. But now that it has started, what a weekend it has been. Arsenal and Leeds have come out to be the teams to watch out for!

IPL started yesterday with CSK doing what it is best at – winning! For the next two months, we would not realize how life whizzes past us. However, giving 4 hours of our lives every day to IPL is going to be doubly difficult. May be podcasts can take a backseat as we listen to the commentary while we wash the dishes!

F. eCommerce

Niche consumer firms grab investor eyeballs, Mihir Dalal, mint

It is always a wonderful story whenever a David challenges a Goliath. In a neutral game, one favours the underdog to win because it creates an excitement. The excitement is because, at some level, the underdog has shown spurts of promise that they can taken down the behemoth Goliath. Also, the underdog is nimble enough to push the boundaries and craft a new set of rules which will be difficult for Goliath to adhere to, given the protocols one needs to follow. This article is about 3 underdogs that are bringing about a revolution in what we have always known as way things will have to be done. They have challenged the status quo to push boundaries. They are testing new waters and have been successful in the initial stages. Will they be successful in the longer run? One must wait and watch their gameplay.

G. Behaviour

https://www.thehindu.com/society/life-hacks-for-young-india/article32520897.ece

Funny and witty! Neat and need of the hour! G. Sampath calls out the bullshit in our thinking in the meanest and the most sarcastic of ways possible. I so enjoyed the article that I made everyone at home read it (including Kabir :P)

H. Books & Cinema

Range by David Epstein is a must-read book if we are blinded by the fallacy of specialization. Specialization works its charm, no doubt about it. But a range of skills gives one an added advantage of connecting the dots. If one has just a range of skills and cannot look at the bigger picture, the skill in desperate need here then is the ability look at the bigger picture and connect the dots. To have creative solutions, various experiences help. And at last someone has penned down that having polymath interests is normal!

I am currently reading a short stories collection called Rhododendrons in the Mist by Ruskin Bond. I am a little ashamed to accept that this is my first foray into Ruskin Bond. And I love his writing already. More on it next week.

We finished The Family Man. Loved it and easily one of the best spy thrillers made. It is a must-watch. We are in the middle of Masaba Masaba. It is funny, light and sometimes therapeutic. The episodes are short, and it is a 6-part series.

In my me-time, I watch All or Nothing: Tottenham Hotspur. With Jose Mourinho, everything is a drama. Got to love this guy for not play-acting in front of the cameras. He is being his genuine rude-self. 3 episodes down and I cannot wait to finish it!

With that, we wrap up this week's musing.

Do share your list of interesting articles that you came across.

Do share your thoughts on what was good and what can be improved.

And that's word no. 1348!

Posted on by Tippu Sultan | 1 comment